Help Desk: Using Online Selection & Acquisitions

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OSA Administration: Orders to Cancel

Items that have a Status of   "On Order" or "Claimed" (Claim Notice Printed), but have not arrived, become eligible for "Cancel" actions when they exceed the number of days specified in the Days to Cancel field of the Vendor Configuration, for the items vendor.

When managing these items on a list, the Options for Checked Items for Cancel eligible items will display a Cancel option. The Item Detail screen will display a Cancel Notice option on the Choose a task, enter quantities, and click red arrow drop-down.

Users with the Print Cancel Notices permission checked in the Administration Order permissions group can generate lists of Cancels due to be printed, and reprint previously printed lists.

When enabled, the Print Cancel Notices permission causes the display of the Orders to Cancel option, in the "Released Orders" section of the Administration (Admin) page:

To Generate and Print a List of Orders to Cancel (or Re-print / RE E-Mail)

  1. Click the Admin link at the top of the OSA screen and the Administration menu will display.
  2. Under Released Orders click the Orders to Cancel option.
  3. The Cancels Search dialog will display.
  4. Click the option button for the desired search type and follow the instructions below:
    • Find items for which cancellation notices are due to be printed, sorted by:
      • Click the drop-down list and select a Sort Option
      • If desired click the drop-down list to change the number of items to display per page.
      • Click the Submit button.
      • The Items Due To Be Canceled report will display.
      • Click the check box at the left of each Item Number that you wish to cancel. A check mark will display in the box.
      • Click the rotating red arrow button labeled "Cancel Checked Items".
      • A Transmission Results message will open in a new window advising the Vendor name and Result of the cancellation transmission.
      • Close the Transmissions Results window.
    • Find cancellation notices which were printed on or after: (For Re-printing and RE-Emailing)
      • Type the beginning date in mm/dd/yyyy format, or click the Select button to view a calendar to select the beginning date from.
      • If desired click the drop-down list to change the number of items to display per page.
      • Click the Submit button.
      • The Cancellation Notices - Reprint report will display.
      • For each notice that you wish to Reprint/Re-Email Cancellation Notices, click the check box to the left and a check mark will display.
      • When all desired items are checked, click the rotating red arrow button to the right labeled "Reprint/e-mail cancel notices for checked items."
      • A new window will open displaying the Claim Notices for the checked items. A Print dialog will automatically display. Click Print or Cancel as desired.
      • Close the Claims Notices window.

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